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Core Products / Services

Simplifying Compliance, Securing Your People and Future
Organisations are continually challenged by the complexities of Work Health and Safety (WHS), quality standards, risk management, and environmental compliance or with the perceived onerous and labour-intensive obligations of incident response or investigations. The core difficulty lies not just in meeting these rules, but in establishing a system that is practical, effective, and truly reduces risk without overburdening your operations At Accurate Data Management (ADM), we specialise in transforming complex regulations into clear, usable management frameworks through innovative WHS and Integrated Management Systems (IMS) solutions. Our core consulting services objective is simple: to streamline your compliance efforts so you can focus on your primary business and client-focused objectives and success while achieving outstanding operational results.
Our Core Consulting Services
Our objective is simple: to streamline your compliance efforts so you can focus on your primary business objectives while achieving outstanding operational results.

Work Health and Safety (WHS) Risk Management

A Work Health and Safety (WHS) system is the foundation for protecting your people and your business continuity. At ADM we develop customised WHS Management Systems and Risk Management Plans engineered to meet your organisation's specific needs and regulatory obligations. Our focus is on developing simple, clear, and executable systems that your teams will actually understand and use. We bring extensive, practical experience from working with a diverse clientele, including publicly listed companies, SMEs, large corporations, and local government bodies, ensuring our solutions are effective across any sector but also relevant and tailored to your operations and industry best practice.

Integrated Management Systems (IMS) Implementation

Why handle safety, quality, and environmental standards separately when you can bring them all together? An Integrated Management System (IMS) combines these crucial areas into one unified approach. ADM can easily and comprehensively ensure you meet essential safety, quality, and environmental requirements without the confusion and extra work that comes from managing several different systems. Here’s our 4-step process to ensure a successful and tailored IMS implementation:
  • Assess: At ADM we begin by thoroughly evaluating your current processes for quality, safety, and environmental management, identifying gaps relative to established international or national standards.
  • Design: At ADM we seek to plan and create an integrated system—including policies, procedures, documentation, and team structures—that aligns with standards and best-practice while meeting your organisation's unique requirements.
  • Implement: ADM will work with your teams and leadership to execute the designed system by introducing new or enhanced documentation, providing targeted worker training, and fully integrating new processes into your daily operations and the day-to-day life of your teams.
  • Review: Finally, ADM can evaluate a system’s effectiveness through internal audits and reviews, ensuring it meets all goals and standards, and identifying clear opportunities for sustained, ongoing improvement

Documentation Systems

  • All businesses and operations need to have a quality, relevant, accessible and understandable documentation system as this allows the creation of structure, consistency, and accountability across the organisation. Your workers need to know 'How, When, Why and Where'.

  • ADM can provide significant value by developing a documentation system that brings clarity, consistency, and structure to a business’s operations. We assess existing processes, identify gaps, and design documentation that accurately reflects how work should be performed—ensuring procedures, policies, and work instructions are clear, practical, and aligned with regulatory requirements. By applying best-practice frameworks and industry standards, we seek to create a system that is easy to maintain, user-friendly, and scalable as the business grows.

  • We can also help implement document control processes, version management, and review cycles to ensure information stays accurate over time. Ultimately, am ADM-built documentation system improves efficiency, strengthens compliance, enhances training, and reduces operational risk by ensuring everyone works from reliable, standardised information.
  • Consistency in Products and Services: At ADM we can help develop documented processes to ensure that work is performed consistently, reducing variation and improving reliability. This leads to fewer errors and more predictable outcomes.
  • Compliance and Legal Requirements: ADM understands that many industries must comply with a large variety of standards (e.g., ISO 9001, WHS or Food safety regulations, industry codes of practice) and can work with organisations so that documentation and systems can provide clear and tangible evidence (to regulators, clients and your own teams) that the business follows required procedures.
  • Efficiency and Continuous Improvement: ADM seeks to ensure a business can embrace clear, concise and contextualised documents—such as policies, procedures, SWMS, contextualised work instructions, and checklists— so as to streamline and standardise operations. We help workers understand their tasks and make it easier to identify safe ways of operating, hazards, risks and areas for improvement.
  • Training and Onboarding: ADM works with workers at all levels of an operation (including new workers) so they can learn faster with clear, written, understandable processes. We aim to reduce reliance on verbal instruction, single points of dependency on internal subject matter experts (SMEs), and make training more consistent.
  • Accountability and Traceability: ADM documentation and the evidence it provides show internal and external stakeholders who did/should do what, when, and how, and develop intellectual property. This is critical for risk assessments, investigations, audits, and quality control.
  • Reducing Risk: ADM captures best practices and helps to minimise mistakes and ensure critical steps are not forgotten. It also helps a business maintain quality even when experienced workers are unavailable.
  • Building Customer Trust: ADM understands that customers (especially corporate and government clients) often expect documented quality systems. ADM provides an independent perspective, allowing businesses to show customers a business's competitive advantage and seeks to build confidence and trust.
  • Supporting Growth and Scaling: As a business grows, undocumented processes break down. ADM believes and facilitates formal documentation to support expansion, delegation, and role clarity.

risk management

Any business MUST have a risk management system because it helps protect the organisation from threats, reduces uncertainty, and supports smarter decision-making. At ADM we provide valuable support to a business’s risk management by offering specialised expertise, objective assessment, and structured methodologies that strengthen how risks are identified, evaluated, and controlled. We help organisations uncover hidden vulnerabilities, assess the likelihood and impact of potential threats, and prioritise actions based on evidence rather than assumptions. By reviewing existing systems, processes, and controls, we seek to identify, evaluate, and control risks to help organisations make more informed decisions, reduce exposure to costly incidents, and build a stronger culture of awareness and preparedness.s can recommend practical improvements that enhance safety, compliance, and operational resilience. We also assist in developing risk registers, frameworks, and monitoring tools, ensuring that risk management becomes an ongoing, proactive part of business operations rather than a reactive task. Ultimately, we seek to the identification, evaluation, and control of riskshelp organisations make more informed decisions, reduce exposure to costly incidents, and build a stronger culture of awareness and preparedness.
  • Identify and Prevent Problems Before They Occur: At ADM we beleive that strong and robust risk management system can allow a business to proactively spot potential issues—financial, operational, safety, legal, reputation-based—before they become costly problems.
  • Protect People, Assets, and Reputation: By managing risks properly, a business reduces the likelihood of accidents, financial losses, data breaches, equipment failures, and customer dissatisfaction.
  • Improve Decision-Making: ADM supports leaders to make better strategic choices by working with them to clearly understand, what could go wrong, how likely it is and what the consequences would be.
  • Ensure Legal and Regulatory Compliance: We understand that your industry requires formal risk assessments and controls (e.g., WHS/OHS laws, financial regulations, environmental rules). ADM can ensure that a tailored and context-specific risk management system can help demonstrate compliance and avoid penalties (both proactively and reactively).
  • Increase Operational Resilience: When risks are documented and mitigation plans are in place, ADM can support a business to be better prepared to respond to disruptions, continue operating during emergencies, and recover quickly.
  • Reduce Costs: Managing risks early prevents expensive incidents and enables a business to proactively spot potential issues—financial, operational, safety, legal, and reputation-related, downtime, product failures, lawsuits, and rework. It often saves far more money than it costs to maintain the system.
  • Supports Insurance Requirements: Insurers often offer lower premiums or provide better coverage to businesses that demonstrate structured risk management practices.
  • Strengthen Customer and Stakeholder Confidence: Clients, partners, and investors trust businesses that operate safely, reliably, and responsibly. A risk management system signals professionalism, maturity, as well as a present and felt focus on operations.
  • Understanding risks doesn’t stop innovation—ADM believes that it enables it. ADM will support businesses to take calculated risks because they understand the boundaries and protections in place.

Operational Review

At ADM we seek to provide important value in an operational review by bringing an objective, data-driven perspective that helps organisations see inefficiencies, risks, and improvement opportunities that may be overlooked internally. We apply proven frameworks, benchmarking, and industry best practices to assess processes, workflows, technology, staffing, and performance metrics with clarity and structure. By engaging with workers at all levels, we seek to uncover root causes of operational issues and identify practical, achievable solutions that align with the business’s strategic goals. Our recommendations often lead to streamlined operations, cost savings, stronger leadership capability, and improved service quality. Ultimately, we hope to accelerate improvement by offering expert insight, independent analysis, and actionable plans that drive meaningful operational change.
  • Process Evaluation: ADM seeks to assess how work is actually done day-to-day, including workflow efficiency, bottlenecks and delays, redundant or unnecessary steps, and alignment with documented procedures.
  • Organisational Structure & Staffing: We will review whether the current structure supports operations effectively by assessing clarity of roles and responsibilities, span of control, skills and training levels, workforce planning and capacity and team communication and collaboration.
  • Performance Metrics & KPIs: We will evaluate how a business tracks operational performance, including whether KPIs are relevant and meaningful, whether targets are being met and whether reporting methods are accurate, timely, and visible to those who need them.
  • Quality & Compliance: We can assess compliance with industry regulations, internal standards and procedures and customer requirements whilst reviewing error rates, customer complaints, audit findings and identified corrective actions.
  • Risk Management & Controls: We can evaluate how effectively an organisation controls operational risks, including safety risks, process risks, business continuity and internal controls and safeguards.
  • Resource Utilisation: We can review how effectively the business uses its people, equipment, facilities, materials and time.
  • Customer Experience & Service Delivery: We can develop and draw out an understanding of how operations impact customers through service quality, delivery times, reliability and consistency and customer feedback and trends.
  • Culture & Communication: ADM understands that operational performance is heavily influenced by workplace culture and its openness to improvement, level of team engagement, communication pathways and the effectiveness (actual and perceived) of the leadership.
  • Strategic Alignment: ADM works to ensure operations support the organisation’s strategic goals, and whether processes are built to scale, resources are aligned with priorities and whether improvements are being made in the right areas.

Incident Investigation & Response

At ADM we can play an important role in incident investigations and response by providing independent expertise, structure, and clarity during high-pressure situations. We seek to guide organisations through the immediate response steps—ensuring safety, preserving evidence, and meeting regulatory obligations—while conducting thorough, impartial investigations using proven methodologies. ADM will help identify true root causes, not just surface issues, and translate findings into practical corrective and preventive actions that reduce the likelihood of recurrence. Through detailed reporting, stakeholder communication support, and post-incident lessons-learned workshops, ADM can strengthen an organisation’s overall readiness and resilience, ensuring that future incidents are managed more effectively and with minimal disruption.
  • Immediate Incident Response Support: At ADM we can guide and advise our clients through the first critical steps, such as: Stabilising the situation, ensuring safety and compliance with legal reporting requirements, preserving evidence, and coordinating communication and escalation. This reduces the risk of mistakes that could worsen the incident or compromise the investigation.
  • Independent and Objective Investigation: At ADM we can offer unbiased analysis, which helps identify the true root cause (not just symptoms), avoid internal politics or blame, ensure that findings are credible and defensible, and increase transparency with regulators or stakeholders.
  • Structured Investigation Methodology: At ADM we use proven investigation frameworks such as Root cause analysis (RCA), 5 Whys and ICAM. This helps ensure the investigation is thorough, consistent, and aligned with best practices.
  • Evidence Collection and Analysis: At ADM we can assist with interviewing staff, reviewing documents, logs, CCTV, and equipment, analysing data to validate timelines or failure points, and documenting findings properly. Our expertise reduces the chance that critical information is missed or misinterpreted.
  • Regulatory and Compliance Advice: At ADM we can help clients understand and meet obligations such as mandatory incident reporting, Work Health and Safety (WHS/OHS) regulations, Industry-specific requirements and Insurance conditions. This protects our client from penalties, liability, or reputational harm.
  • Developing Corrective and Preventive Actions: At ADM we can help translate investigation findings into practical improvements, such as updated procedures, additional training, engineering or process changes, risk controls and communication and awareness campaigns. We ensure actions address the root cause, not just the immediate issue.
  • Incident Documentation and Reporting: At ADM we can prepare professional investigation reports, corrective action plans, executive summaries, evidence logs and recommendations for management. This documentation is especially valuable for audits, insurers, or external authorities.
  • Facilitating Lessons Learned: At ADM we can run post-incident workshops to share findings, review what worked and what didn’t, embed improvements into systems and update risk registers, SOPs, or training programs. This helps prevent recurrence and strengthens organisational resilience.
  • Building Internal Capability: At ADM we can also coach staff operationally on incident response, investigation techniques, use of tools and templates, root cause analysis and corrective action development. This grows our client's capability to handle future incidents more effectively.
  • Strengthening Overall Safety and Risk Culture: Finally, ADM can support cultural improvements by encouraging open reporting, reducing blame culture, promoting proactive risk management and coaching leaders on communication and accountability.

Emergency Planning

At ADM we wholeheartedly believe that emergency planning is essential for ensuring that a business can respond quickly, safely, and effectively when unexpected events occur. A well-designed emergency plan outlines clear roles, communication pathways, evacuation procedures, and actions to take during incidents such as fires, medical emergencies, equipment failures, or natural disasters. This preparation helps protect workers, customers, and assets while minimising downtime and confusion. Importantly, emergency planning reduces the impact of crises by enabling a coordinated and confident response, ensuring legal and regulatory compliance, and strengthening overall organisational resilience.

Organisational Leadership

ADM seeks to influence and improve operational leadership by bringing an external, objective perspective and proven best-practice methods into an organisation. We help leaders identify blind spots, clarify priorities, and strengthen decision-making through data-driven insights and structured analysis. By coaching leaders on effective communication, delegation, performance management, and change leadership, ADM can elevate the overall capability of the leadership team. ADM is also available to introduce frameworks, tools, and processes that enhance accountability, streamline operations, and build a culture of continuous improvement. Ultimately, we seek to empower operational leaders to lead with greater confidence, consistency, and strategic focus—directly improving organisational performance.

Our Service Regions

We proudly offer our consulting services to clients in the Northern Rivers region of New South Wales, Australia, and in Devon, the Southwest United Kingdom. We are also available for travel to accommodate unique client requirements.
  • Easy-to-Use Quality Document and IT Management Systems
  • Document Management System standardisation and implementation
  • Expert-Led Risk Management, Assessment and Mitigation advice
  • Operations Impact Management
  • Incident & Event Planning, Testing, Response and Investigations
  • Development of Organisational Leadership and Committee Terms of Reference and Implementation
Our Resources
We offer a selection of helpful resources designed to assist you in building a safer and more efficient workplace. Explore our easy-to-understand guides, practical tips, and tools that can enhance your organisation's quality, safety, and environmental performance, whether you're initiating a new program or seeking to optimise existing operations.

Ready to Simplify Compliance and Enhance Performance?

Achieving excellence in operations and ensuring compliance requires teamwork. Let Accurate Data Management help you navigate your regulatory responsibilities with a straightforward, professional, and integrated approach.
Get in touch with us today by calling +61 401 346 950 or email alex.geikie@accuratedatamanagement.com to start the discussion into your unique needs or set up an introduction consultation.